Signing in
On iPhone, use Sign in with Apple or Google. On Android, use Sign in with Google. Use the same sign-in provider and account you used before to return to your subscriptions and inbox. Apple and Google sign-ins can create separate Nudge accounts.
Notifications and subscriptions
- If an update appears in your inbox but no alert appears, check Nudge notification permissions in your device Settings, along with silent mode, Focus or Do Not Disturb.
- Review the subscription’s mute and notification preferences in Nudge. Push delivery also requires an internet connection.
- If the issue continues, email support with the approximate time of the problem. Do not send private notification content unless it is necessary and you are comfortable sharing it.
Report a problem
Email us about unexpected behavior, content concerns, or an issue with your personal hooks. Include the steps that led to the problem and any error message. Screenshots are optional; remove personal or confidential information first.
- Never send passwords, sign-in codes, session tokens, API credentials, or private hook URLs.
- Sending a support email does not automatically change your account, subscriptions, or notification preferences.
Privacy and account deletion
Read how Nudge handles your information, or follow the account-deletion instructions to make a request.